FAQs

We are a 21 and up venue, with some special events designated as 18+. Please check each event listing for specific age requirements.

Our venue is located at 8199 Southern Blvd, Suite B, West Palm Beach, FL, next door to
the WAWA, just one block from the turnpike. We’re in the ORA building on the right side, in Suite B, our doors are located at the very front of the building, under the main signs.

Parking at the venue is limited. We recommend using rideshare services (like Uber or Lyft) or carpooling to ensure easy access. There is some street parking available behind the venue. The Kohls shopping plaza is also just a 10 minute walk from the venue.

We exclusively use ETIX for ticketing. To avoid issues with third-party vendors, please purchase tickets directly from our website or at ETIX.com. We are not responsible for tickets bought through third-party sites like StubHub or Vivid Seats.

Yes, we have a full kitchen on-site, offering a variety of food options during events. Hours of operation may vary per event.

Doors typically open one hour before the show starts. For exact times, please check the event listing.

For safety reasons, large bags and backpacks are not allowed. Clear, small bags and purses are permitted but may be subject to search.

Our venue is wheelchair accessible. If you require special accommodations, please contact us in advance so we can assist.

Found items are held at the venue for 7 days. If you believe you left something behind, please reach out to us promptly.

Tickets are non-refundable unless an event is canceled or rescheduled. In such cases, refunds will be processed according to ETIX policies.

Personal photography is typically allowed unless otherwise stated. If you wish to bring professional equipment or record the event, prior approval may be required.

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